FAQ

Frequently Asked Questions

 

TOURING

1. When will Loreena go on tour again?
Any tour dates, standalone performances or other appearances will be found in the Performances section of this website and via the official Loreena McKennitt/Quinlan Road email newsletter. If you are a member of the LM Community, you will be notified as soon as performances are confirmed and ready to be announced. If you are not a member of the LM Community, please check back to the Tour page on our website.

2. Does Loreena have an opening act at any of her concerts?
No.

3. Does Loreena perform solo or with a band?
Since Loreena’s music involves a range of musical styles including Celtic, middle-eastern, as well as musical ‘feels’, it often becomes necessary to travel with a number of musicians. For example, during the 2007 tour Loreena was accompanied by nine musicians who played instruments ranging from violin, viola, cello and bass to percussion, kit drums, hurdy-gurdy, guitars, oud and lyra or kemenche.

4. What time do concerts start? How long do they last?
In different venues, cities and countries, Loreena’s concerts may start at different times. Generally speaking the performance will begin one hour after the doors open. Please check with your local venue for details about when the doors will open.

Loreena’s concert performances are presented in two parts and last approximately 2½ hours.

In most cases, the first half of Loreena’s performance will last for 55 minutes. The intermission generally lasts for 15 to 20 minutes, and the second half of the performance will last for 40 to 50 minutes.

Please note that concerts can change from evening to evening, and unforeseen technical problems or other complications may affect the start time, length of performance and time that the performance ends.

5. Can you tell me what songs she will perform? Will the set be different every night?
The setlist is not available in advance – we hope, however, that you will be delighted with what you hear on the night you attend. The set is expected to differ slightly from night to night. Tours develop organically and Loreena may decide to alter the setlist as the tour proceeds.

6. How can I get a backstage pass for Loreena’s concert? Will I be able to meet Loreena at a “meet and greet” after the concert? Will Loreena come out to sign CDs?
There are no backstage passes available to fans; the backstage area is a secure area reserved for musicians, crew and staff and is not open to the public.

Loreena enjoys meeting friends, fans and concertgoers when time and circumstances permit. However, this is a decision that is made on the night of the concert and it cannot be promised or confirmed in advance.

We recommend that if you wish to have a CD or other item signed, or you simply wish to say hello, that you visit the merchandise area at the conclusion of the concert in order to find out whether Loreena will be greeting fans. We appreciate your understanding if you are told that it is not possible on the evening in question. Please be patient: there may well be a wait.

7. Why isn’t Loreena’s tour coming to my city / province / area / country on this tour? Why can’t she play the historic castle / unusual outdoor venue in my city rather than a theatre? I have sent an email with a suggestion that she play my city / in a specific venue – will she take my advice?
We are aware that there are fans all over the world who are hoping that Loreena and her band will undertake a performance in their cities. Inevitably, some people will be disappointed.

Although we seek to present concerts wherever there are individuals who would like to see us perform, there are many considerations involved in building a tour. Some of these have to do with availability of venues, or what number of concerts in a region makes logistical and financial sense. We also have to take into account the availability of tour personnel. These factors and more contribute to the shape and scope of a tour.

In the varied mix of activities we undertake at Quinlan Road, one of them is to seek times and ways that we can bring our performances to you, especially to places where we have never been before. We are continuing to look at touring plans for 2009 and it is our hope to expand beyond the countries and cities listed in our 2008 summer tour.

Thank you for your understanding, and thank you for all your wonderful words of support.

8. Will I be able to buy CDs / T-shirts / other items at Loreena’s concerts?
Where ever possible, Quinlan Road offers a variety of things for sale at Loreena’s concerts. These include CDs, DVDs, T-shirts and posters. On most occasions we are able to accommodate credit cards as well as cash in the local currency.

 

MERCHANDISE AND RECORDINGS

1. I heard a song in a film/television programme/advert that I think is performed by Loreena McKennitt. How can I find out whether it is Loreena’s work and what the name is?
Over the years, Loreena’s music has been used in a number of films and television programmes and a small number of advertisements around the world. Unfortunately, that list is too long to make available on this website. If you are trying to identify a song that you think might be performed and/or written by Loreena, you are welcome to try the search engine on this site (if you remember at least a few of the words of the song) or view the full lyrics for each album in our Music section. Additionally, this website offers short sound samples of all of the songs on all of Loreena’s recordings, and you may recognise the track that way.

2. Can I buy a DVD of one of Loreena’s live performances?
Nights from the Alhambra is a musical performance captured live in September 2006. It was Loreena’s first in-concert television special, featuring landscapes of her catalogue, from traditional Celtic ballads to literary narratives and highlights from her most recent recording, An Ancient Muse. We are offering Nights from the Alhambra in two distinct packages – you will notice a choice of CD and DVD digipaks. Both packaging formats include identical content, with the DVD video and companion audio on two CDs. Visit the Music section of this website or the LM Shop for more information about this DVD.

3. Are any of Loreena’s music videos available on DVD?
Full versions of the music videos “The Bonny Swans” and “The Mummers’ Dance” in stereo and 5.1 surround mixes are available as additional content on the DVD No Journey’s End, a half-hour profile of Loreena created especially for American public television. These music videos are not available on the VHS version of No Journey’s End. Visit the Music section or the LM Shop for more information.

4. Are Loreena’s compositions available in songbooks or sheet music?
Sheet music scores for many of Loreena’s compositions are now available exclusively from Quinlan Road, either as PDFs sent to you by email or printed (paper) copies sent to you by post.

See a sample of our sheet music and download an order form here.
Please note that we accept orders for sheet music by email, as well as by phone, fax or post [Contact Us].

To order sheet music by email, please direct your order to shopping@quinlanroad.com by sending us two separate emails. In the first one, be certain to include your country of origin, a daytime contact phone number, your full name as it appears on your credit card and your credit card number (Visa or MasterCard), along with the titles of the songs you wish to order. In the interest of protecting your credit card number, we recommend that you send the expiry date of the card in a second email immediately after you’ve sent the first message. The message with the expiry date will be deleted from our computers as soon as your transaction has been completed.

All of the sheet music is arranged for piano, voice and guitar. None of the sheet music is available for specific instruments, with the exception of three songs noted on the order form which have also been scored for the lever harp. Scores are only available in the key in which they were originally performed.

If you have any questions about our sheet music service, do not hesitate to email us at postmaster@quinlanroad.com and we’ll do our best to help.

5. Where can I find the lyrics to Loreena’s songs?
All of Loreena’s studio album booklets include song lyrics. However, if you’ve misplaced your booklet, or you find the type size hard to read, please be sure to visit the Music section on this site. You can download a PDF of each of Loreena’s album liner notes, and you’ll also find lyrics for all of Loreena’s songs, whether the words were penned by Yeats, Shakespeare, Tennyson or Loreena herself. You can view the lyrics on the web page or print a copy with our printer-friendly versions at whatever type size you like.

6. How can I play Loreena’s CDs on my computer?
Loreena’s CDs do not include any sort of copyright protection feature. If you are unsure how to play the CD on your computer, follow the instructions below.

Playing Quinlan Road Enhanced CDs with Windows Media Player 11+Launch the Windows Media Player on your computer.

Ensure CD is loaded in your computer.
From the “Play” menu, select “DVD, VCD or CD Audio”.
The audio will begin to play.
Playing Quinlan Road Enhanced CDs with iTunes 7.0+

Launch iTunes or download at http://www.apple.com/itunes/download/
Ensure CD is loaded in your computer.
Highlight the QR CD you wish to listen to from “DEVICES”.
The songs will display in the right window.
If this is the first time loading the CD into the player, you should be prompted with an option to import the CD into your iTunes library.

7. Why does the credit for “Sacred Shabbat” on An Ancient Muse read “Music: Loreena McKennitt”?
As Loreena’s liner notes indicate, this piece of music and its multiple variations have been moving around the Mediterranean area for many centuries and as such, the compositional credit should have read “Traditional, arranged by Loreena McKennitt”.

It appears that at the time the liner notes were assembled, and when proofreading took place, no one caught this accreditation error. The appropriate credits have been posted on the website and were corrected in subsequent printings of the liner notes.

8. I would like to buy CDs or other items from Quinlan Road, but I don’t want to pay by credit card. How can I place my order?

LM Shop orders are fulfilled by our partner, the Canadian online retail company MapleMusic. During the process of ordering from the LM Shop, you will be taken through to MapleMusic’s online environment.

Our shopping cart is optimised for payment by credit card. However, we know that some people prefer to use other methods of payment such as cheque, postal order or money order.

Please note that if you choose not to use a credit card you may still use our online shop to calculate the cost of your order. Go through the order process in our shopping cart in the LM Shop as if you had a credit card – you are not asked for credit card details until the very end of the process. Following the steps of the online process will enable you to determine the total cost of your order, including the cost of your preferred shipping option.

Once you know the total cost of your order (goods plus shipping charges), send full details of your order (including your name, shipping address and telephone number, the goods you wish to purchase and preferred shipping method), along with a cheque or money/postal order (negotiable in Canada, in Canadian funds) in the correct amount to:

MapleMusic
2450 Victoria Park Ave., Suite 300
Toronto, Ontario M2J 4A1

Your order will be processed when your payment has been received by MapleMusic, and, in the case of payment by cheque, when your cheque has cleared.

Don’t like online ordering? Aren’t sure how you’d like to pay? Have a question about stock availability or shipping charges? Want to ask us anything else about Quinlan Road CDs or other merchandise? If you would prefer to speak to the Quinlan Road team directly, please do not hesitate to contact us. We will personally assist you to place your order in the manner that best suits you. You can reach us by phone at 1-800-361-7959 (Canada and USA only) or 1-519-273-4491or email us at shopping@quinlanroad.com. We’d be very happy to hear from you.

9. Where can I find a complete listing of all of Loreena McKennitt’s merchandise, including current pieces and pieces that have been decommissioned?
All of Loreena’s current merchandise can be found on this website in the LM Shop area. There is no listing of obsolete or discontinued material.

10. Are Loreena’s recordings available as instrumental pieces?
Loreena’s music is not available without words.

11.Why can’t I order The Book Of Secrets or The Visit Collector’s Editions any more?
Collector’s Editions were produced in limited numbers. We have sold out of these editions and will not be producing any more.

12. What legal music download sites sell Loreena McKennitt songs and albums?
The LM Shop, in partnership with MapleMusic, offers high-quality digital downloads in FLAC lossless and 256 MP3 format.

We also have a number of partnerships with digital download retailers around the world. Visit our Digital Downloads page to learn more.

We would love to have your feedback on your digital download experiences (good and bad), particularly when using iTunes, Rhapsody, E Music, PureTracks, Wippit, Napster and the OD2 services.

13. Will you be issuing any Loreena McKennitt recordings as SACDs, DVD-As or with 5.1 surround sound mixes?
With regards to DVDs, both Nights from the Alhambra and No Journey’s End are mixed in 5.1 surround sound, and each DVD also provides a menu choice to listen to it in 2.0 Stereo mix.

As for audio discs, many people who have discovered the SACD and DVD-A formats or 5.1 surround mixes have become enthusiastic about their relative merits and have asked us whether we will be supporting these formats in the future.

Historically, we have supported the audiophile audience wherever we can, and feedback we have received suggests that many Loreena fans have an interest in this area. We will continue to recognise the importance of sonic excellence. However, Loreena feels that such new-format options (SACD, DVD-A etc) are best considered at the onset of a creative project rather than applied to recordings retrospectively. That’s not to say that the next studio recording will definitely have a 5.1 module, or will be available as an SACD or SACD Hybrid disc, or a DVD-A, but it will be seriously considered.

With the release of that recording still many months away, and with the rapid change in home audio systems and formats, it is hard to predict what might soon be available to both musicians and listeners.

In remastering Loreena’s studio recordings for our recent reissues series, which we feel go a long way toward satisfying the audiophile listener, it became clear that the master tapes of existing Loreena McKennitt recordings would not necessarily lend themselves to 5.1 versions because of the manner in which the original recordings were built.

There have been 5.1 mixes created of some Loreena McKennitt tracks for cinematic use, but they are not suitable for commercial release and the scrutiny of repeated listening. You will, however, find 5.1 surround audio options on the mixes of “The Bonny Swans” and “The Mummers’ Dance” videos on the DVD of No Journey’s End, which is presently available as a standalone item directly from Quinlan Road.

14. Why is my Media player loading an incorrect album cover and/or track listings?
Your computer’s media players may automatically retrieve album art and related media information from a central database. These databases are operated by third party with the information submitted by users and can often be incorrect. We make every effort to monitor the various databases, across Loreena’s full catalogue of audio and video recordings.

Click here for information on manually updating this information within Windows Media Player.

 

PERMISSIONS AND PERFORMANCE REQUESTS

1. How do I go about securing permission to use Loreena’s music, lyrics, pictures or other copyrighted material on my website?
You will need to send us a request, outlining how you would like to use Loreena’s material on your site, including the address of your website. In general, we do not allow sound clips to be served from websites other than this one. However, all requests will be reviewed by the Quinlan Road team on a case-by-case basis and you will be advised of our decision and the reasoning behind it. Please send your requests to businessaffairs@quinlanroad.com. You should be aware that there may be license fees associated with these requests.

2. I would like to use Loreena’s music in a film or play. Do I need permission to do this?
Yes. All such requests should be sent to businessaffairs@quinlanroad.com, where they will be reviewed on a case-by-case basis by the Quinlan Road team. You should be aware that Loreena’s music will need to be licensed for these uses if approval for the use of a piece is granted; in other words, you may need to pay a fee for the use of the recording and composition.

3. Does Quinlan Road sign or release recordings by other artists?
Quinlan Road is an independent, one-artist label, run and owned by Loreena McKennitt. There are no plans to begin representing other artists, now or in the future.

4. Would Loreena be able to personally look at my work and provide me with artistic direction?
You are welcome to send in appreciations and materials. However, due to the extremely large amount of mail that Loreena receives, it is simply impossible for her to personally read or critique everything that is received. Please do not send any originals or materials that need to be returned to you.

5. Would Loreena be interested in joining me in a collaborative project?
As much as she would like to, time usually does not permit Loreena to collaborate with other artists.

6. I am a musician and would like to know if Loreena is looking for new band members. Where can I send a tape of my work and find out about job opportunities?
Generally speaking, Loreena seeks out musicians of a particular style and instrument on an as-needed basis. Unfortunately we are no longer in a position to receive unsolicited material. Thank you for understanding.

7. We are making a CD and we would like to record a song by Loreena McKennitt. Whom should I contact to get permission?
Send an email to businessaffairs@quinlanroad.com including details of which song you intend to cover and what style of music you or your group produce. A member of the Quinlan Road team will get back to you and let you know if you may proceed.

8. Our organisation / venue / festival would like Loreena McKennitt to perform a concert for us. Whom should I contact?
Send an email to businessaffairs@quinlanroad.com providing details of your organisation, venue or festival with the proposed date of the performance. A member of the Quinlan Road team will respond to you in due course.

 

MEDIA/RETAIL QUERIES

1. Our radio station would like to receive copies of Loreena McKennitt CDs. To whom should I direct my request?
In the majority of cases, your radio station should have been serviced directly with Loreena McKennitt CDs by our label partner in your territory. However, if you wish to contact us directly for CDs, please send your request on your station’s letterhead (headed paper) either by email, post or fax. Please tell us about your station and/or the program you represent. We send CDs directly to radio stations but not to private individuals.

2. Our radio station would like to interview Loreena or obtain a “station ID”. Who should we contact to arrange this?
If you wish to make such a request, please send an email to press@quinlanroad.com.

3. I am a journalist and would like to interview Loreena McKennitt and/or obtain press materials, review copies or photos for my magazine / newspaper / website. To whom should I direct my request?
Please address your request for press materials, review copies or photos to press@quinlanroad.com.

4. Our record shop would like to sell Loreena McKennitt recordings / obtain in-store play CDs or posters. How do I go about requesting these items?
We have label partners and/or distributors in most territories around the world and, in most cases, retailers will need to order directly from those distributors. However, if you wish to obtain further information about details of our distributor in your territory, stocking Quinlan Road products or obtaining in-store play CDs or posters, please direct your request to sales@quinlanroad.com.

 

MISCELLANEOUS

1. How can I keep up to date with all the latest news, recordings, concerts and activities connected with Quinlan Road and Loreena McKennitt?

Go to the LM Community section of this website and sign up. Nearly 100,000 people from countries all over the world have joined. They get advance notice of events and ticket sales, as well as newsletters sent via email a few times a year that highlight what’s new at Quinlan Road. Join this unique and evolving community to keep informed.

2. If I write a letter to Loreena McKennitt, will she reply personally?
The volume of correspondence Loreena receives here at Quinlan Road long ago outstripped her capacity to answer all of it personally. Nevertheless, a large majority of it is still seen by her. Please be assured that your correspondence is most welcome and deeply appreciated. Your letter will be read and replied to in a timely fashion; in most cases, the reply will come from a member of Quinlan Road staff.

3. Can I visit Quinlan Road for a tour?
We do not offer tours of the Quinlan Road offices but Loreena is appreciative of your interest in her working environment. The Quinlan Road office is purely administrational; Loreena’s creative work happens at a number of different places all over the world.

4. Can I get an autographed photo of Loreena?
We receive more requests for autographed photos than we can accommodate. However, all photo requests are reviewed on a case-by-case basis. You may direct requests for autographed photos to postmaster@quinlanroad.com, outlining the reason for your request. Please note: we do not respond to requests from autograph collectors.

5. Our charity or not-for-profit organisation would like to obtain donated items from Quinlan Road for a fundraising drive. To whom should I direct my request?
Quinlan Road receives many more requests for donations to charitable organisations than we are able to grant. However, please feel free to direct your request – with full specifics of your organisation and/or event and what you are asking for – to postmaster@quinlanroad.com.

6. I do not speak English or French but would like to send a query to Quinlan Road by email. Will someone be able to read my email and reply to me?
Although we try to offer information on our website in as many languages as possible, in most cases, Quinlan Road staff are not equipped to read or reply to correspondence in languages other than English or French. We hope that this FAQ and the Loreena McKennitt/Quinlan Road website as a whole will be able to answer most of your questions.

If you do choose to send correspondence to us in a language other than English or French, we will do our best to reply, but please be aware that the volume of correspondence we receive, and the time and cost involved in obtaining translations, means that it is much more difficult for us to respond in a timely and thorough fashion.

7. I would like to know about job opportunities / internship or work-experience programmes at Quinlan Road. Whom should I contact?
While we appreciate your interest in employment with Quinlan Road, we are not a large enough company to solicit potential new employees in this way. We also do not offer internship or work-experience programs at Quinlan Road.

8. You have used your travels to Turkey as a source of inspiration over the years. When one thinks of the Celts, this isn’t the first place which comes to mind. Can you explain this?
Around 2002, a colleague of mine brought a newspaper article to my attention which focused on an archaeological dig in the vicinity of Gordian, outside of Ankara, which had uncovered Celtic remains. This represented one of the more eastern regions for some of the Celtic tribes, who date back to 500 BC. I visited this site, and as well as an amazing museum in Ankara that was full of Celtic artefacts. Having attended an exhibition on the Celts in Venice in 1991, I was already aware that some tribes had reached this far east. I understand this region would have also been a part of various trade routes, and therefore influential in the extension and evolution of cultures.

9. You have taken an interest in religion and spirituality in your cultural explorations and with respect to your music. This must be a rich and yet complicated thing. In fact, some groups want to claim you as their own.
I can understand that because there are many themes found within my music which have historical or spiritual dimensions, even political questions within them, they may resonate in different ways for different people. I can also understand the tendency for people to think that ‘I am one of them’ if I attend or am invited to attend one of their events. But this is an incorrect assumption. Just because I may attend a particular event it doesn’t mean I’m a supporter with shared beliefs. I continually find myself interested and curious about all manner of things – even things I may not entirely support or agree with.

In fact, as a rule I refrain from endorsing any political or religious path, for a variety of reasons. On the whole I tend to be a non-club joining person. I am a bit like Groucho Marx when he said, “I don’t care to belong to any club that will have me as a member.”